Past Incidents

23rd April 2024

Web Hosting Server res-cp1.yyz2 - Emergency Maintenance

EMERGENCY MAINTENANCE: Apr/23/2024 - 1:50 PM EDT

Server res-cp1.yyz2 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. We appreciate your patience.

COMPLETED: APR/23/2024 - 08:15 PM EST

The emergency maintenance has been completed and the server res-cp1.yyz2 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE - Apr/23/2024 - 5:00 PM EDT

We are still experiencing an issue with the server causing downtime.

Our team is actively working with our upstream providers to resolve this as quickly as possible.

Unfortunately, we cannot provide an ETA at this time.

We apologize for any inconvenience and appreciate your patience.

22nd April 2024

No incidents reported

21st April 2024

HostPapa Dashboard HostPapa Dashboard accessibility issue

HostPapa Dashboard accessibility: APR/21/2024 - 01:00 AM EST

HostPapa Dashboard is having maintenance performed on it.

We sincerely apologize for any inconvenience caused. We will post an update once it's available.

RESOLVED: APR/21/2023 - 01:55 AM EST

The emergency maintenance has been completed, and the Dashboard and ticketing system are back online. We are still monitoring to ensure stability.

Thank you for your patience.